Our Office
Address
Level 12, 45 Collins Street
Melbourne VIC 3000
Australia
Business Hours
Monday to Friday: 9:00 AM - 5:30 PM AEST
Saturday and Sunday: Closed
We are here to assist with your fraud protection needs
Whether you have questions about our services, wish to discuss a specific security concern, or are ready to begin an engagement, we welcome your enquiry. Our team responds to all communications within one business day.
To help us respond most effectively to your enquiry, consider the following:
For service enquiries: Visit our Services page for detailed descriptions and pricing. If you have questions after reviewing this information, we are happy to provide additional clarification.
For urgent security concerns: If you believe you are currently experiencing a fraud incident, we recommend contacting your financial institution immediately, then reaching out to us for follow-up support and prevention planning.
For partnership or media enquiries: Please include relevant background information in your message so we can direct your enquiry to the appropriate team member.
Visit our services page to submit a detailed enquiry or request a specific service.
Go to Service Request FormWe aim to acknowledge all enquiries within one business day. For service requests, we typically provide a detailed response or schedule an initial consultation within two to three business days, depending on the complexity of your requirements.
During periods of high demand, response times may extend slightly. If your matter is time-sensitive, please indicate this in your communication, and we will prioritise accordingly where possible.
Communications sent through this website are for enquiry purposes only and do not establish a client relationship. For matters requiring immediate attention, please contact your financial institution directly. Information provided in initial consultations is general in nature and should not be relied upon as specific advice until a formal engagement is established.