GDPR Compliance

Introduction

grove-kestrel is committed to protecting the personal data of all individuals, including those residing in the European Economic Area (EEA). While we are an Australian company, we recognise the importance of the General Data Protection Regulation (GDPR) and implement appropriate measures to protect personal data in accordance with these standards.

Data Controller

grove-kestrel acts as the data controller for personal data collected through this website and our services. As data controller, we determine the purposes and means of processing personal data.

Contact details:
grove-kestrel
Level 12, 45 Collins Street
Melbourne VIC 3000
Australia
Email: [email protected]

Legal Basis for Processing

We process personal data on the following legal bases:

• Consent: Where you have given clear consent for us to process your personal data for specific purposes.
• Contract: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
• Legal obligation: Where processing is necessary to comply with legal requirements.
• Legitimate interests: Where processing is necessary for our legitimate business interests, provided these do not override your fundamental rights and freedoms.

Your Rights Under GDPR

If you are located in the EEA, you have the following rights regarding your personal data:

Right to Access

You have the right to request a copy of the personal data we hold about you. We will provide this information free of charge within one month of your request.

Right to Rectification

You have the right to request that we correct any personal data that is inaccurate or incomplete.

Right to Erasure

You have the right to request deletion of your personal data in certain circumstances, including where:

• The data is no longer necessary for its original purpose
• You withdraw consent and there is no other legal basis
• The data has been unlawfully processed
• Erasure is required to comply with legal obligations

Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data in certain circumstances.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller.

Right to Object

You have the right to object to processing of your personal data based on legitimate interests or for direct marketing purposes.

Rights Related to Automated Decision-Making

You have the right not to be subject to decisions based solely on automated processing, including profiling, that produce legal or similarly significant effects.

International Data Transfers

As an Australian company, personal data collected from EEA residents may be transferred to and processed in Australia. We ensure that any such transfers are conducted in compliance with GDPR requirements, implementing appropriate safeguards to protect your personal data.

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. When determining retention periods, we consider:

• The nature and sensitivity of the data
• The purposes for which we process the data
• Applicable legal and regulatory requirements
• Our legitimate business interests

Data Security

We implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk, including:

• Encryption of personal data where appropriate
• Measures to ensure ongoing confidentiality, integrity, and availability of systems
• Regular testing and evaluation of security measures
• Staff training on data protection

Data Breach Notification

In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify the relevant supervisory authority within 72 hours of becoming aware of the breach. Where the breach is likely to result in a high risk to your rights and freedoms, we will also notify you directly.

Exercising Your Rights

To exercise any of your rights under GDPR, please contact us using the details provided below. We will respond to your request within one month. In complex cases, we may extend this period by up to two additional months, in which case we will inform you of the extension and reasons.

Supervisory Authority

If you are located in the EEA and believe that we have not handled your personal data in accordance with GDPR, you have the right to lodge a complaint with your local data protection supervisory authority.

Contact Information

For questions about GDPR compliance or to exercise your rights, please contact us:

grove-kestrel
Level 12, 45 Collins Street
Melbourne VIC 3000
Australia
Email: [email protected]